Updates

USPS Delays

Your order may not arrive by Christmas. Due to the pandemic and the holidays the US Postal Service is overwhelmed. Our small team is working hard to send out packages, but once your package is in the USPS system, shipping delays are unfortunately common. We share your frustration!

Holiday Production Deadlines

Orders with standard production and free shipping must be received by 10pm (EST) on December 9th in order to arrive in the contiguous USA before Christmas. Rush orders with free shipping need to be received by 10pm on December 14th.

Shipping carriers are massively behind already and it will only get worse as more people are shopping online due to Covid-19. Once your order leaves our workshop, shipping is not guaranteed. Shipping companies have removed their money-back guarantee since COVID hit so our recommendation is to place your orders as soon as possible.

Covid-19 Updates

We are a made-to-order business, we continue to ship in stock items same day on orders placed before 3pm EST but fulfillment and shipping of most items is taking longer than usual.

Our fulfillment time is currently 3-8 business days. Most orders are shipped within 3-5 business days but we want you to plan for 8 business days just in case.

Again, we are so grateful for your patience and support. We hope that you and your loved ones are safe and healthy. We're all in this together.

xo,
Caiden Designs