Privacy Policy

Last updated: August 28, 2026

This Privacy Policy explains how Caiden Designs (“Caiden Designs,” “we,” “us” or “our”) collects, uses and shares personal information when you visit, use our services, make a purchase from caidendesigns.com (the “Site”) or otherwise communicate with us.

Please read this Privacy Policy carefully. By using the Site, you acknowledge the practices described below.

Personal Information We Collect

The personal information we collect depends on how you interact with Caiden Designs.

Information You Provide

We may collect information you provide directly to us, including:

Your name
Billing and shipping addresses
Email address
Telephone number
Order and transaction information
Account login information, if you create an account
Product customization details
Messages, customer-service requests and other communications
Marketing preferences
Reviews, photographs or other content you choose to submit

Payment information is processed by Shopify and our payment providers. We may receive limited information about the payment, such as its status, payment method and transaction details, but payment providers process the full payment credentials according to their own privacy policies.

Please do not include sensitive personal information in product customization fields, reviews or messages unless it is necessary for your request.

Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect information such as:

IP address
Browser and device information
Device identifiers
General location derived from an IP address
Referring and exit pages
Pages and products viewed
Search activity
Shopping-cart activity
Dates and times of visits
Information about how you interact with the Site and our marketing

We collect some of this information through cookies, pixels, tags, web beacons and similar technologies.

Information From Other Sources

We may receive information from companies that provide services to us, including Shopify, payment processors, shipping providers, analytics providers, advertising partners and applications connected to our store.

How We Use Personal Information

We may use personal information to:

Process, personalize and fulfill orders
Process payments and arrange delivery
Provide order confirmations and shipping updates
Create and manage customer accounts
Respond to questions and customer-service requests
Process returns, exchanges or other order-related requests
Detect and prevent fraud, abuse and security incidents
Maintain, troubleshoot and improve the Site
Understand how customers use the Site
Measure the performance of our products, advertising and marketing
Send marketing communications when permitted
Personalize content and advertising where permitted
Comply with legal obligations
Enforce our policies and protect our customers, business and legal rights

Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate the Site, remember preferences, understand Site usage, prevent fraud and support analytics, advertising and marketing.

Some cookies are necessary for the Site to function. Other cookies may be optional, depending on your location and the privacy settings available on the Site.

You may manage available choices through our cookie banner or privacy settings. You may also adjust your browser settings, although blocking certain cookies could prevent parts of the Site from working properly.

How We Share Personal Information

We may share personal information with:

Shopify, which provides our ecommerce platform
Payment processors and financial-service providers
Manufacturers, fulfillment partners and shipping carriers
Website hosting, security and fraud-prevention providers
Analytics, advertising and marketing providers
Email and customer-communication providers
Customer-service and business-operations providers
Professional advisers, such as accountants, attorneys and insurers
Government agencies or other parties when required by law
A buyer, successor or other party involved in a potential or completed business transaction

We may also share information when necessary to protect our rights, customers, business or the safety of others.

Our service providers may process personal information according to their own privacy policies and contractual obligations.

Shopify’s handling of consumer information is described in the Shopify Consumer Privacy Policy.

Advertising and Analytics

We may use analytics and advertising services to understand Site activity, measure marketing performance and show advertisements that may be more relevant to you.

Depending on the services we use and the laws that apply to you, certain advertising activities may be considered the “sale,” “sharing” or use of personal information for targeted advertising.

Where required, you may opt out through the privacy or cookie controls available on the Site. You may also use browser-based privacy signals, such as Global Privacy Control, where supported and legally required.

Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in each marketing message.

Even if you unsubscribe from marketing, we may continue sending non-promotional communications concerning your orders, account, customer-service requests or other transactions.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud and comply with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

Children’s Privacy

The Site is intended for adults purchasing products, including products for children. It is not directed to children, and we do not knowingly collect personal information directly from children.

If you believe a child has provided personal information to us without appropriate permission, please contact us so we can review and address the request.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Obtain a copy of certain information
Withdraw consent where processing is based on consent
Opt out of targeted advertising or certain sales or sharing of information
Restrict or object to certain processing
Appeal a decision concerning a privacy request
Receive equal service without unlawful discrimination for exercising a privacy right

These rights are subject to exceptions and may not apply in every jurisdiction.

To submit a request, contact us using the information below. We may need to verify your identity before completing the request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

You may also be able to manage certain information through your customer account or the privacy controls provided on the Site.

International Visitors

Caiden Designs and many of our service providers operate in the United States and other countries. If you access the Site from outside the United States, your information may be processed in countries whose privacy laws differ from those in your location.

Where required, appropriate measures are used to support international transfers of personal information.

Third-Party Websites

The Site may contain links to websites or services operated by other organizations. We are not responsible for their privacy, security or content. Review the privacy policies of those services before providing them with personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services or legal obligations.

When we make changes, we will update the “Last updated” date at the top of this page. If required, we will provide additional notice of material changes.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact us by clicking here.

If you are not satisfied with our response, you may have the right to contact the privacy or data-protection authority where you live.